{ "article": { "LEGIARTI000044133070": { "META": { "META_SPEC": { "META_ARTICLE": { "NUM": "L224-25-21", "ETAT": "VIGUEUR", "TYPE": "AUTONOME", "DATE_FIN": "2999-01-01", "DATE_DEBUT": "2021-10-01" } }, "META_COMMUN": { "ID": "LEGIARTI000044133070", "URL": "article/LEGI/ARTI/00/00/44/13/30/LEGIARTI000044133070.xml", "NATURE": "Article", "ORIGINE": "LEGI" } }, "NOTA": { "CONTENU": "

Conformément à l'article 21 de l'ordonnance n° 2021-1247 du 29 septembre 2021, ces dispositions sont applicables à la fourniture de contenus numériques et de services numériques à compter du 1er janvier 2022.

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Dans les cas prévus à l'article L. 224-25-20, le consommateur informe le professionnel de sa décision d'obtenir une réduction du prix.
\n
La réduction du prix est proportionnelle à la différence entre la valeur du contenu numérique ou du service numérique fourni, et la valeur de ce contenu numérique ou service numérique en l'absence du défaut de conformité.

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L224-25-25 (V)", "@sens": "source", "@cidtexte": "LEGITEXT000006069565", "@typelien": "CREE", "@naturetexte": "CODE", "@datesignatexte": "2999-01-01" }, { "@id": "LEGIARTI000044133275", "@num": "L224-25-26", "#text": "Code de la consommation - art. L224-25-26 (V)", "@sens": "source", "@cidtexte": "LEGITEXT000006069565", "@typelien": "CREE", "@naturetexte": "CODE", "@datesignatexte": "2999-01-01" }, { "@id": "LEGIARTI000044133277", "@num": "L224-25-27", "#text": "Code de la consommation - art. L224-25-27 (V)", "@sens": "source", "@cidtexte": "LEGITEXT000006069565", "@typelien": "CREE", "@naturetexte": "CODE", "@datesignatexte": "2999-01-01" }, { "@id": "LEGIARTI000044133319", "@num": "L224-25-28", "#text": "Code de la consommation - art. L224-25-28 (V)", "@sens": "source", "@cidtexte": "LEGITEXT000006069565", "@typelien": "CREE", "@naturetexte": "CODE", "@datesignatexte": "2999-01-01" }, { "@id": "LEGIARTI000044133321", "@num": "L224-25-29", "#text": "Code de la consommation - art. 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L224-25-9 (V)", "@sens": "source", "@cidtexte": "LEGITEXT000006069565", "@typelien": "CREE", "@naturetexte": "CODE", "@datesignatexte": "2999-01-01" } ] }, "CONTEXTE": { "TEXTE": { "@cid": "JORFTEXT000044125847", "@nor": "ECOC2121017R", "@num": "2021-1247", "@nature": "ORDONNANCE", "TITRE_TXT": [ { "@fin": "2999-01-01", "#text": "Ordonnance n° 2021-1247 du 29 septembre 2021 relative à la garantie légale de conformité pour les biens, les contenus numériques et les services numériques", "@debut": "2999-01-01", "@id_txt": "JORFTEXT000044125847", "@c_titre_court": "Ordonnance n°2021-1247 du 29 septembre 2021" }, { "@fin": "2999-01-01", "#text": "Ordonnance n° 2021-1247 du 29 septembre 2021 relative à la garantie légale de conformité pour les biens, les contenus numériques et les services numériques", "@debut": "2021-10-01", "@id_txt": "LEGITEXT000044127738", "@c_titre_court": "Ordonnance n°2021-1247 du 29 septembre 2021" } ], "@ministere": "Ministère de l'économie, des finances et de la relance", "@date_publi": "2021-09-30", "@date_signature": "2021-09-29", "@num_parution_jo": "0228" } }, "VERSIONS": { "VERSION": [ { "LIEN_ART": { "@id": "LEGIARTI000044127761", "@fin": "2999-01-01", "@num": "12", "@debut": "2999-01-01", "@origine": "LEGI" } }, { "LIEN_ART": { "@id": "JORFARTI000044125859", "@fin": "2999-01-01", "@num": "12", "@debut": "2999-01-01", "@origine": "JORF" } } ] }, "BLOC_TEXTUEL": { "CONTENU": "
A créé les dispositions suivantes :

- Code de la consommation
\n Sct. Section 2 bis : Contrats de fourniture de contenus numériques et de services numériques , Sct. Sous-section 1 : Définitions et champ d'application , Art. L224-25-1, Art. L224-25-2, Art. L224-25-3, Sct. Sous-section 2 : Formation, modification et durée du contrat , Art. L224-25-4, Art. L224-25-5, Art. L224-25-6, Art. L224-25-7, Art. L224-25-8, Art. L224-25-9, Sct. Sous-section 3 : Fourniture des contenus numériques et des services numériques , Art. L224-25-10, Art. L224-25-11, Sct. Sous-section 4 : Garantie légale de conformité pour les contenus numériques et les services numériques , Sct. Paragraphe 1 : Droits du consommateur , Art. L224-25-12, Art. L224-25-13, Art. L224-25-14, Art. L224-25-15, Art. L224-25-16, Sct. Paragraphe 2 : Mise en œuvre de la garantie légale de conformité , Art. L224-25-17, Art. L224-25-18, Art. L224-25-19, Art. L224-25-20, Art. L224-25-21, Art. L224-25-22, Art. L224-25-23, Sct. Paragraphe 3 : Mises à jour , Art. L224-25-24, Art. L224-25-25, Art. L224-25-26, Sct. Sous-section 5 : Dispositions diverses , Art. L224-25-27, Art. L224-25-28, Art. L224-25-29, Art. L224-25-30, Art. L224-25-31, Sct. Sous-section 6 : Dispositions d'ordre public , Art. L224-25-32\n
\n

\n
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Le consommateur a droit à une réduction du prix ou à la résolution du contrat dans les cas suivants :
\n
\n 1° Lorsque le professionnel refuse toute mise en conformité du contenu numérique ou du service numérique ;
\n
\n 2° Lorsque la mise en conformité du contenu numérique ou du service numérique est retardée de manière injustifiée ou si elle occasionne des frais ou un inconvénient majeur pour le consommateur ;
\n
\n 3° Lorsque la non-conformité du contenu numérique ou du service numérique persiste en dépit de la tentative de mise en conformité du professionnel restée infructueuse.
\n
\n Le consommateur a également droit à une réduction de prix ou à la résolution du contrat lorsque le défaut de conformité est si grave qu'il justifie que la réduction du prix ou la résolution du contrat soit immédiate. Le consommateur n'est alors pas tenu de demander la mise en conformité du contenu numérique ou du service numérique au préalable.
\n
\n La résolution du contrat ne peut toutefois pas être prononcée si le défaut de conformité est mineur, ce qu'il incombe au professionnel de démontrer. Le présent alinéa n'est pas applicable aux contrats dans lesquels le consommateur ne procède pas au paiement d'un prix.

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Article L224-25-21 AUTONOME VIGUEUR, en vigueur depuis le 01/10/2021 (Code de la consommation)